Remote Job Opportunity: Apply Now for Quality Assurance Role at Ditto (Work from Home, Salary: 4.5 LPA)
Are you looking for a work-from-home job with a competitive salary and excellent perks? Ditto, a company funded by Zerodha, India’s largest stockbroker, is hiring for a Quality Assurance Role with a salary of 4.5 LPA. This is an exciting opportunity for graduates with 0-3 years of experience who want to grow in their careers and enjoy the flexibility of remote work.
About Ditto
Ditto, backed by Zerodha, is known for its focus on innovation and quality in customer support. The company emphasizes creating effective processes to ensure top-notch service. If you’re passionate about improving customer experience and have strong communication and analytical skills, this is the perfect opportunity for you.
Why This Job is Perfect for You
This role is designed for individuals who want to work remotely and are eager to contribute to quality assurance in customer support. If you are looking for a remote job in India and have a background in any degree or experience between 0-3 years, this role offers the flexibility, stability, and growth potential you’ve been searching for.
Key Responsibilities:
In this Quality Assurance role, you will be responsible for improving the customer support processes and ensuring high standards of service. Your duties will include:
- Call Monitoring: Analyze customer support calls and provide actionable insights to improve processes.
- Process Development: Assist in creating and implementing quality standards for the team.
- Performance Improvement: Gather information to help improve advisor performance and ensure customer satisfaction.
- Feedback Provision: Provide feedback on the quality of recommendations made by advisors.
- Setting Standards: Help in developing customer support quality standards that align with the company’s mission.
Required Skills and Experience:
This role is open to freshers and those with up to 3 years of experience. The essential skills include:
- Strong communication skills (both verbal and written).
- Excellent customer service abilities, ensuring customer satisfaction at all times.
- Leadership qualities and a sense of ownership to handle tasks independently.
- Listening and analytical skills to assess the quality of customer support calls.
- The ability to collaborate effectively with team members.
Why Work at Ditto?
Ditto offers a unique work environment where you can enjoy the comfort of working from home while making a real impact on the company’s success. Some of the perks include:
- Remote work: Work from the comfort of your home.
- Comprehensive health insurance for you and your family.
- A competitive CTC of 4.5 LPA.
- Opportunity to learn and grow in the field of customer service and quality assurance.
Apply link for Ditto : Click Here
Application Process:
The application process is simple and transparent. Once your application is reviewed and shortlisted, you’ll receive an email with a link to record a Short Video Resume. Make sure to check your inbox and complete this process, as it’s mandatory for moving forward with your application.
Beware of Fraudulent Recruitment Agents:
Please note that Ditto does not charge any fees during the recruitment process. If you encounter any requests for payments, it’s a scam. For any questions, feel free to reach out to careers@joinditto.in.
Final Thoughts
This is a golden opportunity for graduates and professionals with 0-3 years of experience to join a fast-growing company from the comfort of their home. With Ditto’s backing by Zerodha, a work-from-home job offering 4.5 LPA, and excellent benefits, this role could be the start of a fulfilling career. Don’t miss out on this chance to work remotely while gaining valuable experience.