Qualcomm Hiring Test Engineer
Company:
Qualcomm India Private Limited
Job Area:
Engineering Group, Engineering Group > Software Engineering
General Summary:
General Summary :
A background in embedded software and experience with software development/integration experience.
Good understanding of C/C++ , Python programming skills and hands-on experience on debugging embedded systems.
Knowledge of DSP, Embedded systems will be an added advantage..
Strong communication and interpersonal skills.
Strong problem solving and debugging skills, Ability to co-ordinate across stakeholders and drive towards task completion.
Strong LTE , NR protocol knowledge, physical layer related procedures and ability to go thru and interpret Specs for defining new test cases
Hands on experience with LTE/NR test boxes will be preferred
Experience with large scale test automation environments.
Familiarity with various testing tools including QXDM/APEX/QUTS will be an added advantage.
Familiarity with modem log analysis (e.g. 5G NR, 4G LTE, WCDMA etc.)
Principal Duties and Responsibilities:
• Communicates issues with team lead and peers.
• Adapts to changes and setbacks in order to meet deadlines.
• Communicates with project lead to provide status and information about impending obstacles.
• Collaborates with others inside project team to accomplish project objectives.
• Collaborates with individuals within domain to complete the team’s work.
• Stays focused and deals with setbacks in a timely manner.
• Seeks out learning opportunities to increase own knowledge and skill.
• Completes assigned coding tasks to specifications on time without significant errors or bugs.
• Resolves straightforward software issues and bugs within a reasonable amount of time.
• Actively seeks answers for new challenges.
• Prioritizes project deadlines and deliverables with close supervision.
• Is receptive to others’ suggestions about ways in which a problem can be addressed differently.
• Escalates technical issues to an appropriate party (e.g., project lead, colleagues).
• Networks with colleagues within domain to gain insight, ideas, and connections.
Minimum Qualifications:
• Bachelor’s degree in Engineering, Information Systems, Computer Science, or related field.
– Bachelor’s degree in Engineering, Electronics and Communications, or related field, or a proven history of experience in the technical field.
– Strong programming skills in C, C++, Python languages
– Strong LTE , NR protocol knowledge – esp. physical layer related knowledge and procedures
– Hands on with LTE/NR test boxes and/or Qualcomm testing tools is a plus.
– 1+ years of related work experience
Apply Link :Click Here
PostMan Hiring For Support role
Important note –
Timings – rotational shifts, 6 AM to 3 PM and 1 PM to 10 PM IST.
Please ensure to include a cover letter along with your application to give a detailed view of your accomplishments, support experience and what you’ll bring to the table if you are hired.
What You’ll Do:
- Manage a queue of 50+ support tickets per week.
- Take ownership of customer reported issues and seeing problems through to resolution.
- Work across support platforms like Zendesk, Salesforce and JIRA within defined SLAs.
- Pre-sales support in triaging of sales leads, security, legal inquiries to different internal teams.
- Handle payments, refunds, credits and other sensitive customer requests.
- Work with sales, renewals, engineering and customer teams to ensure speedy resolution.
- Raise product bugs, feature requests to relevant teams.
- Prioritize issues based on severity and customer impact.
- Participate in our 24/5 global coverage plan.
About You:
- 1-2 years of experience doing L1 customer support for a modern / SaaS product.
- Must be willing to work in different shifts (including evenings and holidays).
- A university degree in Computer Science, Information Technology, or a related field.
- Ability to write basic SQL queries for achieving workarounds or better solutions.
- Familiarity with support platforms like Zendesk, Jira, Salesforce and Confluence.
- Understanding of SaaS billing, pricing & licensing and basic accounting.
- Excellent customer-facing skills (internal and external customers).
- Excellent written and verbal communication skills.
Apply Link :Click Here