Mphasis Hiring 2026 – Junior Service Desk Associate & Multiple Roles | Freshers Apply

Introduction

Mphasis Hiring 2026 is now open for talented graduates across India offering exciting opportunities in IT support, technical services, and business process roles. This recruitment drive at Mphasis, a leading IT solutions provider and HP Enterprise company, welcomes fresh graduates for positions like Junior Service Desk Associate, Trainee, Technical Architect, and more. Moreover, the Mphasis Hiring 2026 accepts candidates from any graduation background including BCom, BBA, BBM, Engineering, and other streams. Additionally, positions are available across multiple locations including Mangalore, Pune, Bangalore, and Chennai with immediate joining opportunities. Therefore, if you’re passionate about technology, customer service, and building a career with a globally recognized IT company, this Mphasis Hiring 2026 is perfect for you.

About Mphasis

Mphasis is a leading IT solutions provider offering Applications, Business Process Outsourcing (BPO), and Infrastructure services globally through a combination of technology know-how, domain expertise, and process excellence. Furthermore, Mphasis is an HP Enterprise company serving clients across banking, financial services, insurance, healthcare, technology, and other industries worldwide. Additionally, the company has been ranked among the top financial technology vendors and recognized by Economic Times as a distinguished digital company. Besides this, Mphasis operates from multiple delivery centers across India and globally, employing thousands of professionals working on cutting-edge technology solutions.

Mphasis Hiring 2026 – Key Details

Available Job Roles in Mphasis Hiring 2026

1. Junior Service Desk Associate (Most Common): First, provide day-to-day operational customer service via inbound calls, live chats, email, and portal activities. Additionally, process service orders, troubleshoot mobile phone issues, and maintain account information.

2. Trainee Positions: Entry-level roles across various IT domains. Moreover, receive comprehensive training while working on real projects.

3. Technical Architect (For Experienced): Requires 1+ years of technical experience. Furthermore, involves designing and implementing technical solutions.

4. Underwriter: Work in insurance domain handling policy assessment. Besides, requires analytical and decision-making skills.

5. Campus Programs (MASE): Special program for engineering graduates from CS, IT, and circuit branches. Additionally, opportunity through hackathons and coding assessments.

Work Locations for Mphasis Hiring 2026

Multiple City Opportunities:

Mangalore (Karnataka): Major hiring for Junior Service Desk Associate roles. Additionally, coastal city with pleasant climate and growing IT presence.

Pune (Maharashtra): Large delivery center with diverse projects. Moreover, vibrant IT ecosystem and excellent connectivity.

Bangalore (Karnataka): IT capital of India with Mphasis headquarters. Furthermore, maximum opportunities across multiple domains.

Chennai (Tamil Nadu): Established delivery center with strong client base. Besides, affordable living and good work culture.

Work Mode: Currently, roles may involve office-based work with potential for hybrid arrangements depending on client requirements and team needs.

Eligibility Criteria for Mphasis Hiring 2026

Educational Qualification:

For Junior Service Desk Associate: First, candidates must have completed any graduation in 10+2+3 pattern:

• BCom (Bachelor of Commerce)
• Additionally, BBA (Bachelor of Business Administration)
• Moreover, BBM (Bachelor of Business Management)
• Furthermore, BA (Bachelor of Arts)
• Besides, BSc (Bachelor of Science)
• Also, BE/BTech (Engineering graduates)
• Finally, Any other bachelor’s degree

For Technical Roles (MASE Program): Specifically, BE/BTech graduates from:

• Computer Science
• Additionally, Information Technology
• Moreover, Circuit branches (ECE, EEE)
• Furthermore, Tier 1 & 2 Engineering institutions

Experience Level: Candidates with 0-1 years of experience are eligible. Moreover, fresh graduates without any work experience are highly welcome for Mphasis Hiring 2026.

Age Limit: Generally, candidates between 18-28 years are preferred. Additionally, specific requirements may vary by role.

Academic Performance: Minimum 50-60% marks throughout academic career is typically required. However, this may vary based on the specific role.

Skills Required:

For Service Desk Roles:

Communication Skills (Critical):

• Excellent verbal communication in English
• Additionally, clear pronunciation and neutral accent
• Moreover, professional phone etiquette
• Furthermore, written communication for emails and chats

Soft Skills Required:

Team Collaboration: Ability to communicate and collaborate effectively with team members. Additionally, keeping team informed through communication tools.

Adaptability: Flexibility to work in rotational shifts including nights and weekends. Moreover, adapting to changing processes and client requirements.

Attention to Detail: Accuracy in processing service orders and maintaining account information. Furthermore, documenting interactions properly.

Multi-tasking: Managing multiple chats, calls, or tasks simultaneously. Besides, maintaining quality while working efficiently.

Learning Attitude: Willingness to learn about products, services, and processes. Finally, continuous improvement mindset.

Other Requirements:

• Willing to work from assigned office location
• Additionally, comfortable with 24/7 shift operations
• Moreover, available to join immediately or within short notice
• Furthermore, no disciplinary issues in previous employment
• Besides, professional work ethiccs

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Skills Required for Mphasis Hiring 2026

Core Skills:

Communication:

• English fluency (verbal and written)
• Additionally, clear articulation
• Moreover, professional tone
• Furthermore, active listening

Additional Skills:

• Time management
• Additionally, multitasking
• Moreover, attention to detail
• Furthermore, teamwork
• Besides, adaptability
• Finally, stress management

Salary & Benefits – Mphasis Hiring 2026

Expected Salary Range:

The Mphasis Hiring 2026 offers competitive compensation for IT support and service roles.

Junior Service Desk Associate:

• Fixed Salary: ₹2.5-3.5 LPA
• Shift Allowance: ₹3,000-6,000 per month (for night shifts)
• Performance Incentives: Up to 15-20% of fixed
• Total CTC: ₹2.5-4 LPA

Trainee Positions:

• Fixed Salary: ₹2-3 LPA
• Additional Benefits: Based on role
• Total CTC: ₹2-3.5 LPA

Technical Roles (MASE Program):

• Fixed Salary: ₹3.5-5 LPA
• Variable Pay: Performance-based
• Total CTC: ₹3.5-5.5 LPA

Selection Process for Mphasis Hiring 2026

Stage 1: Online Application Submit application through Mphasis careers portal or recruitment partners with updated resume and details.

 2: Resume Screening Recruitment team evaluates applications based on educational qualifications, eligibility, and profile fit.

 3: Online Assessment Candidates complete tests evaluating:

 4: Voice & Accent Round (For Voice Roles) Assessment of:

 5: Operations Interview Discussion covering:

 6: HR Interview Final round discussing:

 7: Offer & Onboarding Selected candidates receive offer letters and join comprehensive onboarding program.

Timeline: 1-2 weeks for complete process.

How to Apply for Mphasis Hiring 2026

Step 1: Visit https://careers.mphasis.com/ or Click Here to Apply

Step 2: Navigate to “Hot Jobs” or “Current Openings”

Alternative Method: Click Here to Apply

FAQs – Mphasis Hiring 2026

Q1. Which graduates can apply? Any graduate (BCom, BBA, BBM, BE, BTech, BA, BSc, etc.) with 0-1 years experience can apply for Mphasis Hiring 2026.

Q2. Is prior IT experience mandatory? No, fresh graduates without any experience are welcome. Training is provided.

Q3. What is the expected salary? Junior Service Desk Associate roles offer ₹2.5-4 LPA including allowances and incentives.

Q4. Which cities have openings? Current openings in Mangalore, Pune, Bangalore, and Chennai with more locations possible.

Q5. Are night shifts mandatory? Yes, service desk roles operate 24/7, so rotational shifts including nights are required.

Conclusion – Mphasis Hiring 2026

Mphasis Hiring 2026 presents an excellent opportunity for fresh graduates from any stream to launch IT careers with a globally recognized company. Moreover, with roles in customer service, technical support, and training programs across Mangalore, Pune, Bangalore, and Chennai, there’s something for everyone. Furthermore, the competitive salary (₹2.5-4 LPA), comprehensive training, and Great Place to Work culture make Mphasis an attractive employer.

Good luck with your Mphasis Hiring 2026 application!

Disclaimer

Important Notice:

This article is published by PlacementDrive for educational purposes only. We are not affiliated with Mphasis. All information is compiled from publicly available sources. Candidates must verify details from official Mphasis careers portal at https://careers.mphasis.com/ before applying. PlacementDrive does not guarantee selection. Mphasis never charges recruitment fees. Apply only through official channels.